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Delivery Information

Delivery Coverage Area

We provide delivery to:

  • Sabah

  • Sarawak

  • Selected outstation areas in Malaysia

Delivery availability may vary depending on:

  • Product type

  • Courier/logistics coverage

  • Location accessibility

Delivery Charges

Delivery fees are calculated based on:

  • Destination (Sabah / Sarawak / outstation)

  • Product size & weight

  • Quantity of items

  • Final delivery cost will be confirmed before order processing

  • Some promotions may include subsidised or free delivery (selected items only)

Delivery Schedule

  • Standard processing & delivery time: 3–14 working days

  • Timing may vary depending on:

    • Stock availability

    • Courier schedule

    • Shipping route (air/sea/land logistics)

Order Processing

  • Orders will be processed after full payment confirmation (cash basis)

  • Our team will confirm:

    • Stock availability

    • Delivery cost

    • Estimated arrival time

Self Pickup

  • Self-collection is available only at our main store/warehouse (if stated)

  • Customers must confirm stock before pickup

  • Bring proof of purchase for verification

Delivery Inspection

  • Customers must inspect goods upon arrival

  • Check for:

  • Physical damage

  • Missing parts

  • Incorrect items

  • Any issues must be reported immediately upon delivery

Handling & Installation

  • Standard delivery includes doorstep delivery only

  • Installation is not included unless stated

  • Selected appliances may include installation services (subject to arrangement)

Remote Area Notice

Some rural or island areas may:

  • Require longer delivery time

  • Have additional shipping charges

  • Be subject to courier availability

Failed Delivery / Rescheduling

  • If delivery cannot be completed due to:

    • Customer unavailability

    • Incorrect address

    • Access issues

  • Redelivery fees may apply

Important Notes

  • Delivery is subject to stock availability and logistics confirmation

  • Estimated delivery time is not guaranteed during peak seasons

  • Tecco Borong ensures goods are packed securely before shipping

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